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Warehouse Optimization Manager

Position Summary  

The Warehouse Optimization Manager (WOM) is a high level individual contributor role that will work directly with warehouse managers and supervisors on identifying opportunities for continuous improvement.


  • Leads the identification and roll-out of continuous improvement projects
  • Serves as a subject matter expert in work methods, efficiency techniques and warehouse management software
  • Assesses warehouse capacity utilization and coordinates corrective actions with cross functional groups
  • Defines, develops, and manages policies and procedures, process flows and tools to boost the effectiveness of all warehouse functions
  • Creates forecast models and defines and reports on key performance metrics including warehouse labor, slotting, capacity and customer delivery data
  • Interfaces with cross-functional teams to establish and boost alignment and synergy, gaining buy-in from stakeholders
  • Develops and presents proposed strategy initiatives. Thinks globally and acts locally

Key Competencies:

Distribution and Processing -- Knowledge of materials, warehouse processes, quality control, costs, and other techniques for maximizing the effective distribution of goods.

Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Developing and Building Teams -- Encouraging and building mutual trust, respect, and cooperation among team members.

Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Management of Financial Resources -- Determining how money will be spent to get the work done, in the most cost effective manner available, and accounting for these expenditures.

Evaluating Information to Determine Compliance with Standards -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Coaching and Developing Others -- Identifying the developmental needs of others and coaching, mentoring, or otherwise help others to improve their knowledge or skills.

Oral Expression and Comprehension -- The ability to communicate information and ideas in speaking so others will understand.

Written Expression -- The ability to communicate information and ideas in writing so others will understand.


  • Bachelor’s degree in business, supply chain or similar experience required; Graduate degree preferred
  • Minimum 3-5 years of progressive experience in warehouse analysis with a focus on implementation, and project management preferred; experience working within a distribution environment highly valued
  • Must be proficient in Microsoft Excel, PowerPoint, Access, Word, MS Project and a facility mapping tool (i.e., AutoCAD) and experience utilizing a warehouse management system preferred.
  • Demonstrated leadership ability, with ability to engage and motivate others
  • Excellent communication, interpersonal and organization skills
  • Demonstrates competency in analytical and problem-solving skills

About Surya

Surya is a leading home décor company, gaining attention for its innovative designs and breadth of high quality home accessories.  Products include area rugs, pillows, throws, accent furniture and art sold through a broad spectrum of global retailers, distributors, and interior designers and decorators.  Surya fosters an energetic work environment of creativity and collaboration, with each employee taking personal ownership in the company.  Surya has been named for six consecutive years to Inc. Magazine's Inc. 500/5000 list of America's fastest growing privately held companies.

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